As a client-focused company, we at Al Hathal believe in the highest standards of quality and strive to exceed the requirements and expectations of our clients. We believe the differentiation is achieved through operational excellence and this can be executed by always delivering reliable products and services. Documentation, accountability, and responsibility from our management is the cornerstone of our quality control or quality assurance procedure. This commitment will not be compromised to meet a rental until all processes are completed.

Heavy equipment rental has a procedure for each item in its rental fleet. This system was designed to meet customer's expectations and comply with the changing requirements in our industry. Rental relationships with contractors and some of the major operations have helped us to improve our equipment and preventive maintenance processes and procedures.

Our quality policy that real-time upgrades when trends and better maintenance solutions are analyzed. Policies can be made to our work order procedure so that new processes can be performed at the best services.